How it all works

Here at A Star Experience, we’re your go-to experts to help you maximise the funds raised at your fundraising event, including the option of multiple auction platforms tailored to the specific needs, requirements and budget of your event. This enables businesses and charities to raise money and provide a luxury event experience, all with the guidance of a full-service expert.

Our in-house team provides everything from attending the event and providing a tailored auction solution, to delivering a red carpet treatment for winners, including swiftly distributing prizes and paying charities.

Our Charity Fundraising Process

We make our charity fundraising process simple. Let’s take a look at what you can expect when you work alongside our team:

  • 1.

    Enquire online or give us a call: Reach out to us online or just pick up the phone. Our experienced team will discuss your requirements for your upcoming bespoke fundraising event. We’ll then book you in for a consultation with your dedicated account manager.

  • 2.

    Face-to-face consultation: To ensure you receive a tailored service that takes care of every detail, we hold a face-to-face consultation with every customer to establish how your event will run, and what you will require from our experts.

  • 3.

    We create a bespoke proposal for you: Following your consultation, our professionals will draw up a tailor-made proposal for you to consider. As a full-service fundraising company, we take care of as much or as little of your premium event as you wish. This includes provision of the bidding technology, sourcing of the prizes, fast payment of the charities, and prize distribution to the winners.

  • 4.

    Complete our booking form: Once you’re happy with the proposal, simply fill out our booking form to finalise the dates and times.

  • 5.

    Full management of auction at the event: At your event, our fun and engaging team will be your direct point of contact. We’ll be there to seamlessly manage the entire auction process to ensure every technical detail is taken care of.

  • 6.

    Post-event aftercare: We’re known as one of the quickest in the industry to pay charities using our full payment collection service. We also provide a red carpet treatment for winners thanks to our post-event concierge service, to ensure that prizes are distributed smoothly. This can be done by utilising our in-house evoucher system, depending on the prize.

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Would you like to know more? Please contact our team to discover what we can bring to your luxury fundraising event.

Get in touch
How to start your A Star Experience
1.
Contact and consultation

Reach out to us online or by picking up the phone. One of our friendly experts will then book you in for a consultation to talk through your ideas.

2.
We create a proposal for you

Following our consultation, our professionals will draw up a tailor-made proposal for you to consider.

3.
Complete our booking form

Once you’re happy with our proposal, simply fill out our booking form to finalise the dates and times.

4.
Full management of auction at the event

At your event, we’ll be there to seamlessly manage the entire auction process including the technical details and prizewinner aftercare.

Ready to work with us?
Get in touch

Still got some unanswered questions? Check out our FAQs below
What type of auction services do you offer?

We offer silent auction tablets, brochures, online auctions or a hybrid solution. But most importantly, we aim to tailor a package that meets the needs and requirements of your event. We would recommend getting in touch with one of the team today to tell us a little bit of information about what you are looking for from a fundraising partner. Our team will put together a free proposal for you on what we can offer.

Do I have to use A Star Experience auction items or can I use my own?

You absolutely can use your own. You’re also more than welcome to use A Star Experience items too. Any of your own items that have been donated by a generous supporter can be included within the auction. Your items will be placed at the forefront of the auction lot list for prime viewing. All the funds raised on any auction items that have been donated to you or you have sourced will go to you. A Star Experience does not take any margin or commission on any of these items. 

What is the cost to run a silent auction?

We are fully aware that with any event (especially charity events), it’s really important to keep costs down and save where you can. This is why we try our best to keep any costs at a minimum for you. 

Any costs are done on a ‘sliding scale’ depending on how many A Star Experiences items you want to include in the auction. If you were to include a number of A Star items in your auction, then we will try our very best to provide our auction service free for you. To hear more about these options, please reach out to one of the team today. The number of A Star items needed to include within your auction to get our service for free might be less than you think!

What is included in the silent auction brochure service?

We will always try and tailor the perfect solution for you, but the auction brochure service normally is provided for free, with the inclusion of some luxury A Star Experience items within the auction lot. 

The brochures will always be branded to your event/charity’s guidelines. Our design team will produce a brochure that you will sign off and, once happy, we will print the brochure for you as well. 

We will also supply staff to be in attendance on the day to engage with your guests, answer any questions and promote the auction. Post-event, we will take care of all the payment collection for you, and our aim will be to get you paid as quickly as possible after the event. For much more detail on what is included within this service, please do reach out to one of the team today. 

What is included in the silent auction tablet service?

We will always try and tailor the perfect solution for you. With the tablet service, you will have a choice of the market-leading tech platforms within the industry. You will receive a dedicated Event Liaison Manager, who will be on hand to build your auction for you and answer any questions you may have. The platform will be branded to the event/charity guidelines. 

 

At the event we will supply staff to be in attendance on the day to engage with your guests, answer any questions and promote the auction. A minimum of two tablets will be placed on each table. Post-event, we will take care of all the payment collection for you, and our aim will be to get you paid as quickly as possible after the event. For more detail on what is included within this service, please do reach out to one of the team today.

What is included in the online silent auction service?

With the tablet service, you will have a choice of the market-leading tech platforms within the industry. You will receive a dedicated Event Liaison Manager, who will be on hand to build your auction for you and answer any questions you may have. The platform will be branded to the event/charity guidelines. Your online auction can run for as long as you like. Typically, most clients run their online auctions for anywhere between 1 – 4 weeks but are not limited to this timescale. To receive more information on the online auction service, please reach out to one of the team today. 

Do you only do auctions for charity events?

Not at all. Any event can be used for a silent auction. We often attend awards dinners, Premier League football matches and golf days as an example, in addition to all the charity events. Please get in touch with a member of the team who can tell you more about what we can offer.

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